PRM Manager for Service Providers

The PRM Manager Core product provides Service Proviiders with a fully functional system to secure the passengers with reduced mobility operation. PRM Manager is built in a manner that allows for simple expansion as and when airport's need additional functionality. Ozion Plugins provide a simple way for management to expend system tools.

See PRM Manager for Providers running

Service Providers accessing PRM Manager:

Stakeholder Ownership and Engagement

Real-Time sharing of vital operational data with all stakeholders involved the passenger journey.

Optimize Performance and Passenger Experience

Guarantee each assisted passenger journey from start to finish while maintaining on-time performance.

Customer Relationship Management

Provide the best possible service for passengers requiring assistance. Constantly improve and use data to better understand and retain passengers over the long term.

Interactive Dashboards

Live indicators showing key operational information, allows for real-time decision making. Managing potential challenges before they occur.

Features delivered in the standard PRM Manager

System Integration

PRM Manager real-time functionalities and expansion is made available through core system integrations (AOBD, Roster, SITA) and third party APIs.

Ozion Analytics Lite

PRM Manager continual collects data which in turn can be queried through dynamic search criteria. Custom reports are used by providers to assess and modify processes.

Live Passenger Monitoring

Real-time passenger monitoring allows dispatchers and operators to fully understand where all passengers are in their assisted service.

Command Centre

The dispatch control centre enables a secured operation with key tools available at the touch of a mouse click. Passenger, flight, airport, equipment and more are available in real-time.

+24 hours Forcasting

PRM Manager provides the ability to compare next day planned rostering with forecasting passenger jobs. Proactive user adjust rostering according to high demand periods vs low periods

Service Providers who access PRM manager extend system functionality with

The system is purposely configured for airport requirements. functionality can be extended through activation of additional modules. Therefore growing as your own needs evolve.