A recent addition allows for passenger boarding/deboarding delay justification to be recorded within PRM Manager, the occurrence of a delayed boarding/deboarding now prompts a request for justification of delay. The new default justifications for assistance delay include: ACCESS: Delayed access…
Ozion is committed to continuously improving our service portfolio to meet our clients’ changing needs. We’re eager to present our newest feature, the “Games Delegation,” which is mainly meant to facilitate major sporting events and guarantee seamless travel experiences for…
We are excited to announce a enhancement to our software, driven by valuable client feedback during a recent system upgrade. The “Board Alone” functionality, along with the electronic signature feature, has now been extended to our baggage claim process, offering…
We are excited to announce our participation at the 8th Americas Ground Handling International (GHI) Conference, taking place from June 25th to 27th in Toronto. The conference, renowned for its focus on industry excellence and innovation, will be the place…
Airports are enhancing the travel experience for passengers with reduced mobility (PRMs) through the introduction of the “Frequent Flyer” feature in PRM Manager 4.8. This new feature recognizes frequent users of PRM services, enabling the development of tailored support based…
There lies the crucial responsibility of adhering to stringent regulations and ensuring passenger satisfaction within the PRM service. A scenario that frequently surfaces in the absence of robust recording and processing tools is the complaint of a PRM passenger who…
Ozion is proud to announce a significant expansion of its Channel Partner Program, heralding a new chapter in the company’s commitment to fostering collaboration and growth within the aviation industry. This initiative is designed to assist resellers, integrators, and value-added…
Inviting providers to bid on the tender last summer, Montpellier-Méditerranée Airport made a clear statement for their desire to introduce an efficient and transparent PRM operation. With an existing relationship at Paris-Charles De Gaulle and Paris Orly Airport, service provider Groupe…
Download the entire results presentating PDF [download_after_email id=”6372″] Slide 3: Survey Ozion’s ‘PRM COVID-19 Recovery Survey’ explored the implications of the ongoing pandemic on PRM operations (Passengers with Reduced Mobility) along with the consequences and reactive measures applied by aviation…
On the 16th June 2020, Program Director at Open Doors Organization, Laurel Van Horn delivered a webinar to a wide reaching audience of PRM stakeholders. Founded in 2000, the Chicago-based non-profit, aims to to create a society in which persons…
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