Passenger Assistance Services across the aviation sector continue to digitize, yet this transformative journey remains predominantly led by substantial operations serving larger airports. Meanwhile, smaller, yet equally vital services, have often been presented with a discomforting barrier to entry in…

Skytrax announced the World’s Best PRM / Accessibility Facilities rankings for 2022 during the awards ceremony that was held during the Passenger Terminal Expo in  June 2022. This year’s leader board was once again dominated by Japanese airports, but the…

Question 1: How did your Q1 2020 passenger traffic compare to Q1 2019? (Figure 1): Upon comparison of 2019 PRM traffic rates with 2020 it comes as no surprise traffic is down. Responding airports reported rates of 50% and providers…

Following the insights gained through first PRM COVID-19 RECOVERY & INSIGHTS survey we have decided to ask for participation in a second survey. Early indications illustrate contrasting experiences to those anticipated from the initial survey earlier in the year .…

Ozion’s ‘PRM COVID-19 PRM Recovery Survey’ explores the implications of the ongoing pandemic on PRM operations (Passengers with Reduced Mobility) along with the consequences and reactive measures applied by aviation stakeholders. A collective desire among participants will provide a comparative…

Ozion trainer Yann Furet will be heading up a virtual training session as another airport embraces the opportunity to reset their PRM operation during this period of reduced traffic with the installation and deployment of Ozion PRM Manager. Given the…

Martyn has become a trusted voice in building a fully accessible and inclusive world. CEO of disability magazine Disability Horizons and co-founder of Accomable, a rental portal focused on accessible accommodation which was subsequently purchased by Airbnb in 2017. Martyn…