Ozion trainer Yann Furet will be heading up a virtual training session as another airport embraces the opportunity to reset their PRM operation during this period of reduced traffic with the installation and deployment of Ozion PRM Manager. Given the…
Registrations for the 5th Annual PRM leadership conference continue to flow at an increased rate compared to previous years. Every year the conference presents a unique opportunity for PRM stakeholders to address and exchange ideas surrounding the Passengers with Reduced…
We are extremely excited to announce Roberto Castiglioni, Director of Reduced Mobility Rights Limited, will be moderating the 5th edition of PRM Airport Leadership Conference and presenting an exclusive presentation. A globally known accessible air travel expert and airport accessibility…
Martyn has become a trusted voice in building a fully accessible and inclusive world. CEO of disability magazine Disability Horizons and co-founder of Accomable, a rental portal focused on accessible accommodation which was subsequently purchased by Airbnb in 2017. Martyn…
Following the positive responses from PRM (Passengers with Reduced Mobility) stakeholders on our recent reports, including Q1-Q2 2020 PRM Penetration Rates and No-Shows on arrival – 1,000,000 Passengers Analysed Ozion has developed a space where stakeholders can share their latest PRM traffic numbers with…
Passengers requiring assistance services in airports have demonstrated year-on-year growth since the introduction of Regulation (EC) No 1107/2006. 2020 promised to be another year of sustained growth. However, the outbreak, and ongoing repercussions of COVID-19 effectively placed the world of…
As part of the No-show Report: 1,000,000 Passengers Analysed, we have ascertained the average volume of passenger assistance requests by SSR type across 7 European Airports, the following breakdowns are found: WCHR – Whereby wheelchair assistance is required; the passenger…
Inviting providers to bid on the tender last summer, Montpellier-Méditerranée Airport made a clear statement for their desire to introduce an efficient and transparent PRM operation. With an existing relationship at Paris-Charles De Gaulle and Paris Orly Airport, service provider Groupe…
Passenger no-shows represent a large root cause of resource inefficiency to a PRM service. Each no-show threatens repercussions far beyond a single passenger or passenger handling agent.
Sticky
When deployed and embedded into a travel assistance service, PRM software can quickly grow into the backbone of a successful airport PRM operation. Several pre-defined goals are set when the decision of installing PRM Manager is taken: Resource Efficiency Passenger…
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