Question 1: How did your Q1 2020 passenger traffic compare to Q1 2019? (Figure 1): Upon comparison of 2019 PRM traffic rates with 2020 it comes as no surprise traffic is down. Responding airports reported rates of 50% and providers…
The 5th Annual Airport PRM/Assisted Operations Leadership Conference was always intended to be a milestone event and 2020 certainly threw some hurdles to what the event hosts, William L. Neece and Roberto Castiglioni, proudly organised and delivered as an interactive…
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Gina began her career in aviation in 1987 at American Airlines and has worked in a variety of roles focused on innovation and improving the customer experience. She has been involved in everything from working with travel agents, developing codeshare…
We are honoured to be supported by Linda Ristagno, Assistant Director of External Affairs at IATA, who will take to the virtual stage during the upcoming Airport PRM Leadership Conference that takes place on December 9th -10th 2020. Linda has…
Following the insights gained through first PRM COVID-19 RECOVERY & INSIGHTS survey we have decided to ask for participation in a second survey. Early indications illustrate contrasting experiences to those anticipated from the initial survey earlier in the year .…
Ozion’s ‘PRM COVID-19 PRM Recovery Survey’ explores the implications of the ongoing pandemic on PRM operations (Passengers with Reduced Mobility) along with the consequences and reactive measures applied by aviation stakeholders. A collective desire among participants will provide a comparative…
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