Alexa is an International Project Manager, responsible for the client interface and delivering projects, including software implementations at Ozion. She is passionate about improving airport operations, through delivering smart solutions to Ozion’s clients across the board: security, ground handling and…

 Mark Hicks, Business Development Director – Transport & Aviationn Wilson James Limited Mark has over 14 years’ experience in aviation. He has worked the majority of his aviation career at London Heathrow Airport, as a Duty Manger at Terminal…

As head of regulatory affairs of ADR, Fabio is in charge of economic regulation oversight for Rome airports. He also serves as chairperson of ADR Assistance, where he has been a board member since 2012. Prior to joining ADR and…

Welcome, It is a great pleasure to welcome new and old participants to the Ozion 6th Annual Airport PRM Leadership Conference. As the world emerges from the acute phase of the Pandemic, the aviation industry is seeing a faster-than expected…

As head of regulatory affairs of ADR, Fabio is in charge of economic regulation oversight for Rome airports. He also serves as chairperson of ADR Assistance, where he has been a board member since 2012. Prior to joining ADR and…

A globally known accessible air travel expert and airport accessibility consultant. In 2012 he joined the UK Civil Aviation Authority Access to Air Travel Panel and the Easyjet special assistance advisory group. Since 2015 he has chaired the Ageing Population…

William L. Neece is the Director of Airport Solutions for Ozion and also the Conference Director of the annual Airport PRM Leadership Conference. He has overseen the effective use of technology to transform operations for assisted passengers in the full…

Giorgio has been working in the field of aviation and passengers with reduced mobility since 2012. In 2016 Georgio became a PRM trainer and later Co-Founded Novability in 2017 where he currently sits as chairperson, where his responsibilities include overseeing…

Rupesh is an airside specialist who has been working in the field of airside management for the past 23 years. Currently leading the team to ensure that airfield is delivering excellent customer service, operational and safety performance, whilst maintaining its…

Wen possesses a track record of 21 years in Airport operations of which almost 2 years KLM airline. He has led several operations departments. Last 5 years he is the PRM manager at Schiphol and accountable for this service. He…