Consider, and answer the following scenario: each dot represents a passenger. Can you accurately determine the total number of passengers? It’s likely that your initial estimate wasn’t correct, though it may have been close. When we don’t have an accurate…
We’ve completed the current phase of our office expansion through the acquisition and refurbishment of the neighbouring building. This decision was made to cater to our growing needs and create a more conducive work environment for our employees. With the…
Ozion Airport Software are delighted to have delivered the 2022 Airport Accessibility Award winner trophies to King Khalid International Airport (Saudi Arabia) and King Salman Center for Disability research during the 6th International Conference for Disability and Rehabilitation at Al-Faisal…
Passenger Assistance Services across the aviation sector continue to digitize, yet this transformative journey remains predominantly led by substantial operations serving larger airports. Meanwhile, smaller, yet equally vital services, have often been presented with a discomforting barrier to entry in…
Skytrax announced the World’s Best PRM / Accessibility Facilities rankings for 2022 during the awards ceremony that was held during the Passenger Terminal Expo in June 2022. This year’s leader board was once again dominated by Japanese airports, but the…
CASE STUDY PRM SERVICE IDENTIFIES ROOT CAUSE FOR AIRLINE’S LOW PRE-NOTIFICATION AND IMPLEMENTS SOLUTION The following case study explores a challenge faced by a proactive service provider who had been operating the PRM service for just over 13 months in…
CASE STUDY FACILITIES MANAGEMENT COMPANY ISS TRANSFORM PRM ASSISTANCE WITH DIGITILIZATION Having won the passenger assistance service tender at Oslo International Airport in 2017, ISS made the decisive decision to transform the means of operating and data-capturing from an Excel…
Dr. Shelley Kelsey, Senior Research Officer National Research Council of Canada A Senior Research Officer at the National Research Council of Canada where she leads a wide range of research, design and development projects related to passenger and crew air…
Eric Lipp, Executive Director, Open Doors Organization Eric founded Open Doors Organization (ODO) after personally experiencing the restrictions that people with disabilities face in everyday life due to lack of awareness and accessibility. In the 21 years since, he has…
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