Ozion Airport Software is pleased with its recent participation in the Ground Handling International (GHI) Americas Conference held in Toronto. We are honored to have been a part of the Passenger Assistance Panel, where industry leaders and accessibility experts convened…
A recent addition allows for passenger boarding/deboarding delay justification to be recorded within PRM Manager, the occurrence of a delayed boarding/deboarding now prompts a request for justification of delay. The new default justifications for assistance delay include: ACCESS: Delayed access…
We are excited to announce a enhancement to our software, driven by valuable client feedback during a recent system upgrade. The “Board Alone” functionality, along with the electronic signature feature, has now been extended to our baggage claim process, offering…
Airports are enhancing the travel experience for passengers with reduced mobility (PRMs) through the introduction of the “Frequent Flyer” feature in PRM Manager 4.8. This new feature recognizes frequent users of PRM services, enabling the development of tailored support based…
We are excited to announce that Ozion Airport Software’s Founder and CEO, Romain Theret, will be a featured speaker at the upcoming RencontresAéroports2024,. This year’s conference, hosted by L’Union des Aéroports Français (UAF), will provide a platform for discussions around…
Seeking to expand its North American market presence, Ozion Airport Software, the leading PRM Management Software publisher in Europe, is now a member of two highly regarded North American airport industry trade groups. Both trade groups offer numerous opportunities to…
There lies the crucial responsibility of adhering to stringent regulations and ensuring passenger satisfaction within the PRM service. A scenario that frequently surfaces in the absence of robust recording and processing tools is the complaint of a PRM passenger who…
The following survey is being conducted to collect a general understanding of PRM Stakeholder perceptions towards the current PRM environment. The results will be shared during the 8th Annual Airport PRM Leadership Conference. We kindly ask all registered attendees to…
The Accessibility Awards have become a prominent feature of the Airport PRM Leadership Conference, and this year’s ceremony looks to build upon the success of previous editions. The 4th Accessibility Award will be chosen by the attending audience as they…
Introduction Lyon-Saint Exupéry Airport (LYS), operated by Vinci Airports, holds significant importance as a prominent international gateway for Lyon and its surrounding region, connecting the city to various global destinations and facilitating both business and leisure travel. Being the third…
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