Ozion is thrilled to spotlight one of our amazing confirmed speakers for the 2025 Airport PRM Leadership Conference, Dr. Yvette Pegues, Ed.D.

Dr. Yvette Pegues, a seasoned disability advocate, airport ADA committee chair, and inclusive innovation expert, will explore how airports and airlines can move beyond regulatory compliance to create seamless, efficient, and dignified travel experiences for passengers with reduced mobility (PRMs). Drawing from her leadership at Hartsfield-Jackson International Airport and her work in adaptive travel, she will present innovative strategies for:

• Leveraging AI, robotics, and assistive technology to enhance PRM service delivery
• Redesigning airport spaces to prioritize accessibility without compromising efficiency
• Addressing the human element—staff training, passenger engagement, and inclusive customer service
• Real-world case studies demonstrating operational success and cost-effective solutions

Dr. Pegues’s session will challenge industry leaders to rethink accessibility, shifting from obligation to opportunity, ensuring that air travel is not just possible but empowering for all.

Join us in Miami on May 13 to be part of the conversation with Dr. Pegues. Register here.

Want to speak at the 2025 Airport PRM Leadership Conference? Share your expertise and insights with industry leaders by submitting your proposed speech topic here.